Sunday, August 10, 2008

dear best buy


after researching digital cameras, i was excited to find that the product i decided i wanted to purchase was listed at a very good discounted price on your website.  i double-checked to make sure that the pricing would be valid at the store before i went to buy it.  nothing indicated that it was an internet only price.  however, once i did get to the store, the camera was not marked with the discounted price.  when i asked the sales associated about it, he pulled up the website and found the on sale price as well, so (as he should have) he sold me the camera with that price.  

i am concerned about this pricing discrepancy.  the difference was close to $70, which is significant.  i feel that such a price difference is quite dishonest to your customers.  if i had not looked at your website, i would not have known of the cheaper price because the camera did ring up at the full price at the register.  due to this dishonesty, i will avoid shopping at your store in the future.  i will also make sure all of my friends and family are aware of the pricing differences between your website and stores so that they will not be taken advantage of either.

thank you,
sarah

________________________

yeah.  this is a REAL letter.  i'm printing it and mailing it tomorrow.  (well, i'll probably edit a little bit and add some capital letters - ha!)  a SEVENTY dollar difference between online and the store is ABSOLUTELY ridiculous.  so yall.  double check before you go shopping there . . . who knows, other stores are probably doing this, too.  

BUT, i did get a new camera.  it was time.  below are three pictures taken last weekend, which are pretty good indicators of that.  i would like to point out that a different person took each of the pictures, so it wasn't just me and my lack of photographic ability. 




so yeah.  now i just have to find something other than lucy to take pictures of.  speaking of lucy - here is one of lucy and ella together last weekend.  (also a really good shot of my favorite pair of flip flops!)  i doubt the size difference will stay that way much longer.


3 comments:

Anonymous said...

Have I not been warning you of Best Buy's evilness for years now? Glad you got a new camera...is it the Hudgens/Dugan Official Digital Camera?

sarah said...

yes, o wise one, you have. when will i learn to listen to you.

not a kodak. i got a panasonic.

Brooke said...

I don't think I've ever said anything about Ella yet, but pass the word on to Jessica for me that Ella is very cute. I love it when they are that little.